Chat with our volunteers

How to use our online chat service:

  1. Click on the IM chat button above - this will pop up a new window which will put you into a queue to chat to us!
  2. If we're busy, you may have to wait a short while before you get put through to a Nightliner. But don't worry, we won't let you wait too long.
  3. Chat to us for free, in confidence and in real-time!

We're currently trialing our new IM system.

If you run into any problems, please let us know!

Unfortunately, we currently only operate in English.

For more information on provisions in Welsh and other languages, check our FAQs page.